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Companies & staff training | 4 × 90 min a month × 12 months (48 lessons)

AI Staff Training

From company-wide AI literacy and security to department-level improvements and training in-house AI champions.

What you'll be able to do after one year

  • AI literacy that lets every employee use generative AI safely
  • Each department improves its work and shows the hours saved in numbers
  • In-house AI champions and AI usage guidelines are firmly established

Tools used: Generative AI approved by your company (ChatGPT Enterprise / Microsoft Copilot / Gemini for Workspace, etc.), Excel and spreadsheets, Power Automate and similar, internal knowledge bases, AI SNS IO (AI chat and AI phone answering)

Curriculum (48 lessons)

Based on your skills test result, Beginners start in month 1, Intermediate learners in month 5 and Advanced learners in month 9 (earlier lessons remain available for review).

STEP 1 Get to know AI

Month 1: AI Literacy and Security

  1. 1Generative AI Basics (for All Staff)
  2. 2Information Security and Internal Guidelines
  3. 3Key Tools and When to Use Each
  4. 4Task Inventory Workshop

STEP 1 Get to know AI

Month 2: Prompts and Document Work

  1. 1Prompt Basics
  2. 2Emails and Reports
  3. 3Meeting Minutes and Summaries
  4. 4Department Prompt Library

STEP 1 Get to know AI

Month 3: Department Use Cases (1)

  1. 1Sales: Proposals and Pitch Preparation
  2. 2Admin and Accounting: Routine Processing
  3. 3Customer Support: Handling Inquiries
  4. 4Results Showcase 1 Showcase

STEP 2 Use AI

Month 4: Using Data

  1. 1Excel x AI
  2. 2Aggregation and Visualisation
  3. 3Insights from Data
  4. 4Automating KPI Reports

STEP 2 Use AI

Month 5: Workflow Automation

  1. 1Workflow Analysis
  2. 2No-Code Automation
  3. 3Combining RPA and AI
  4. 4Measuring Impact

STEP 2 Use AI

Month 6: In-House AI Tools

  1. 1Internal FAQ Bot
  2. 2Evaluating AI Chat and AI Phone Answering
  3. 3Preparing Knowledge
  4. 4Results Showcase 2 Showcase

STEP 3 Create with AI

Month 7: Risk Management and Governance

  1. 1Copyright, Personal Data and Contracts
  2. 2Countering Hallucinations and Review Systems
  3. 3Drafting AI Usage Guidelines
  4. 4Incident Response

STEP 3 Create with AI

Month 8: Developing AI Champions

  1. 1The Role of an AI Champion
  2. 2Designing Internal Training
  3. 3Rolling Out Success Stories
  4. 4How to Measure Impact

STEP 3 Create with AI

Month 9: Process Improvement Project

  1. 1Choosing the Problem
  2. 2Implementation
  3. 3Verifying Impact
  4. 4Results Showcase 3 Showcase

STEP 4 Get results with AI

Month 10: Front-Line and Department Applications

  1. 1Field Operations: Inspections and Reports
  2. 2HR: Recruitment and Training
  3. 3Corporate Planning: Research and Analysis
  4. 4Marketing: Content

STEP 4 Get results with AI

Month 11: Embedding the Practice

  1. 1Internal Community
  2. 2Measuring Adoption
  3. 3Improvement Cycle
  4. 4Next Year's Plan

STEP 4 Get results with AI

Month 12: Completion

  1. 1Comprehensive Review Test
  2. 2Results Report
  3. 3Executive Briefing Rehearsal
  4. 4Results Presentation and Graduation Showcase